On the 13th of January, 2024, the Electricity Distribution and Supply Authority issued a public notice informing its esteemed customers about a technical fault along the Bo/Kenema transmission link, resulting in a power outage in Bo and Kenema.
The Authority’s technical team swiftly initiated a comprehensive monitoring and inspection patrol along the transmission line to pinpoint the exact location of the fault. Despite their dedicated efforts, the team faced challenges in discovering the precise location of the fault. Undeterred, they have committed to continuing the search in the early hours of Sunday, the 14th of January, 2024, with the primary objective of identifying and rectifying the issue promptly.
The Electricity Distribution and Supply Authority deeply regrets any inconvenience caused by this unexpected situation. Understanding the importance of uninterrupted power supply to its valued customers, the Authority assures them that every effort is being made to expedite the repair process once the fault is located.
Customers are encouraged to bear with the inconvenience temporarily and remain assured that the Authority is actively working towards resolving the issue at the earliest possible time. The commitment to transparency and efficiency in addressing technical challenges is a testament to the Authority’s dedication to providing reliable electricity services.
In conclusion, the Electricity Distribution and Supply Authority appreciates the understanding and patience of its customers during this period. Updates on the progress of the fault investigation and subsequent repairs will be communicated as soon as available. The Authority extends gratitude for the continued support and cooperation of its valued customers.